If after reading this notice you have questions, please contact us at:
Solidarity Community Federal Credit Union
201 Southway Blvd East
Kokomo, IN 46904-2499
(765) 453-4020 or (800) 999-5894
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications and other forms
- Information about your transactions with us
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions
- Information collected from an internet collection device (“cookie”)
- We may disclose all of the information we collect, as described above, as permitted by law.
- eMail addresses that you subscribe to receive an eMail from us with updates, rate specials, events, products, closings etc.
- Cell phone numbers so you may receive SMS Push notifications/Text messages with updates, rate specials, events, products, closings etc.
- The Controls and Alerts App periodically collects, transmits, and uses information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation Information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User's selection. End Users can change their location permissions at any time in their device settings.
- Mobile application may require access to the contact list on your mobile device in order to facilitate certain features within the application including, but not limited to Bill Pay.
Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third
- Financial service providers, such as insurance companies, loan brokers, real estateappraisers and real estate settlement services
- Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, plastic card processors, government agencies, and mail houses
Disclosure of Information to Parties That Provide Services to Us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to non affiliated third parties for the purposes of processing and servicing transactions that you request or authorize. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, follow your instructions as you authorize, or protect the security of financial records.
To protect members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other parties.
Disclosure of Information About Former Members
If you terminate your membership with Solidarity Community Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What Members Can Do to Help
Solidarity Community Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your physical address, eMail or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
- Let us know if you have questions. Please do not hesitate to call us we are here to serve you